Furniture Row: Store Locations, Shopping, Prices, Delivery, and Returns

If you’re researching Furniture Row, the most useful thing to know is that it is a regional home-furnishings retailer with a long history, a network of stores across multiple U.S. states, and several ways to shop and finance a purchase. The company combines furniture showrooms with online shopping, store pickup, home delivery, and related mattress retail through Denver Mattress. This guide explains how the business is structured, where its stores are located, what you can buy, how ordering works, and what to check before you pay.

What Is Furniture Row?

Furniture Row is a U.S. home-furnishings retail business with roots in Colorado. Its history began in 1972, when Barney Visser and Warren Collier formed Pillow Shoppe and produced products such as poof pillow chairs and bean bags. Pillow Kingdom opened in Denver in 1974, followed by other specialty concepts as the business expanded.

The company later developed a group of specialized retail brands, including Oak Express, Sofa Mart, Bedroom Expressions, and Denver Mattress. In 1997, the first Furniture Row Shopping Center brought several of those concepts together in one retail destination. That history helps explain why shoppers may see different brand names associated with the same location.

Today, Furniture Row describes its business as family-owned and says its companies have been operating for more than 50 years. Its current store directory is the best source for the active retail footprint because store networks can change over time.

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Furniture Row Stores and Locations

Furniture Row is not a nationwide chain in the sense of having stores in every U.S. region. Its current store directory lists more than 100 stores across 27 states, with particularly large concentrations in Colorado and Texas.

The current directory lists locations in:

• Alabama
• Arizona
• Arkansas
• Colorado
• Florida
• Idaho
• Illinois
• Indiana
• Iowa
• Kansas
• Michigan
• Missouri
• Montana
• Nebraska
• New Mexico
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Oregon
• Pennsylvania
• South Dakota
• Tennessee
• Texas
• Utah
• Washington
• Wisconsin
• Wyoming

The store count is not evenly distributed. Colorado has the largest listed concentration, while Texas also has a substantial network. Several other states have smaller groups of stores, and some states have only one or a few locations.

Because locations can change, use the official store directory when searching for Furniture Row stores or Furniture Row locations. It lets you search by state and identify the specific store serving your area.

How to Find a Furniture Row Near Me

The most reliable way to find a Furniture Row near me is to use the company’s store locator and enter your city, state, or ZIP code. That is more dependable than relying on an old directory listing or a generic map result.

Before visiting, check the individual location for its current address, contact information, store hours, and available services. Store-level information can differ, so a generic hours statement should not replace checking your actual location.

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What Does Furniture Row Sell?

Furniture Row furniture covers the main rooms and functions of a home. The website organizes shopping around categories such as living room, bedroom, dining room, and office furniture, while also offering rugs, décor, and other home items.

Living Room Furniture

Living-room shoppers can browse seating and complementary pieces for everyday use. Depending on the current assortment, that can include sofas, sectionals, chairs, recliners, coffee tables, end tables, and related furniture.

The practical point is to consider more than appearance. Measure the room, doorways, hallways, and stairways before ordering a large item. A sofa that fits the room can still be difficult to bring inside if access points are narrow.

Bedroom Furniture

Bedroom shopping can include beds, bedroom sets, dressers, nightstands, storage pieces, and other furniture. Denver Mattress is also closely connected to the broader Furniture Row retail family and focuses on mattresses and sleep products.

Dining and Home Office Furniture

Dining selections can include tables, chairs, and storage pieces, while office furniture can help create a dedicated workspace. When comparing larger pieces, pay attention to dimensions, material information, assembly requirements, and the exact configuration shown on the product page.

How Furniture Row Online Shopping Works

Furniture Row online shopping is not limited to browsing. Customers can shop products online and use the available fulfillment options for their order.

One useful detail is the “Online Only” designation. According to the company’s FAQ, an online-only product can still be purchased through a store; it simply is not displayed on that store’s showroom floor. The item can be shipped to a local store for pickup or delivered by the local delivery team.

Online shopping can therefore be useful even when there is a physical store nearby. You can research dimensions, finishes, colors, and availability before deciding whether to visit a showroom or place an order.

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Store Pickup vs. Home Delivery

Furniture Row currently offers free store pickup and home delivery with setup as two major fulfillment choices.

With free store pickup, the order is shipped to the selected store and the customer handles transportation from the store to home and assembly. With home delivery and setup, the delivery team brings the product into the home, assembles it, places it in the requested room, and removes packaging materials.

Delivery timing depends on the product and location. The company says estimated delivery windows appear during checkout and on order confirmation, while its delivery information states that many orders are delivered within a range of 3 to 21 business days depending on the delivery type and distance from the nearest store.

For a large furniture purchase, compare the total convenience and cost of both options rather than looking only at the item price.

Furniture Row Hours and Store Visits

There is no single store-hours schedule that should be treated as universal for every location. The company’s FAQ directs shoppers to the store locator for local contact information and open hours.

Some individual location pages currently show a Monday-through-Saturday schedule of 10 a.m. to 8 p.m. and Sunday hours of noon to 6 p.m., but that should be treated as location-specific information rather than a guaranteed chain-wide schedule.

If you’re planning a showroom visit, check the exact location before leaving, especially around holidays or when you need a pickup rather than a standard shopping visit.

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Furniture Row Sale and Promotions

Furniture Row regularly promotes sale events, but specific discounts, qualifying products, and financing terms can change. The current website may display a broad sale campaign alongside category-specific promotions, so shoppers should verify the offer dates and exclusions before assuming that a particular price or financing term will remain available.

This matters because a sale banner does not automatically tell you the final cost of a purchase. Look at the actual product price, delivery charges, applicable exclusions, and any financing conditions.

For financing promotions, read the full terms. A promotional financing offer can have minimum purchase requirements, defined promotional periods, required monthly payments, and consequences if the promotional balance is not paid according to the terms.

Financing Options

Furniture purchases can be expensive, so financing is an important part of the buying process. Furniture Row currently offers its own credit card, along with other financing choices displayed on its financing pages.

The Furniture Row credit card is powered by Synchrony. Current promotional offers vary by time and qualifying purchase, so an offer seen today should not be treated as a permanent rate or term.

The retailer also currently lists Koalafi and PayPal among its other financing options. Progressive Leasing appears in the company’s payment-management information for customers using that lease-to-own option.

What to Check Before Using Financing

Do not judge a financing offer only by the promotional headline. Check:

• The promotional period
• The qualifying purchase amount
• Whether equal monthly payments are required
• The regular APR after the promotion
• Whether interest can be charged from the purchase date if the promotional balance is not paid in full
• Any exclusions
• Whether the offer applies to the exact products you want

If you use a credit product, make sure the payment schedule fits your budget before completing the purchase.

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Furniture Row Return Policy

The return policy deserves attention before you buy. For general online purchases, the current policy states that once the product has been received, there are no returns and the product may be exchanged only; the policy says no refund will be given.

There are important exceptions and product-specific terms. For example, merchandise damaged through Furniture Row handling or defective merchandise covered by the manufacturer’s warranty may be repaired or replaced at the seller’s option. Customer-caused damage, transportation, or use is not covered under that provision.

The policy also puts responsibility on the customer to make sure purchased furniture fits the intended room. Transportation or delivery charges associated with returning an item to the store can be the customer’s responsibility.

This makes pre-purchase measuring especially important. Measure the room, doorways, staircases, elevators, and any tight turns that the delivery team may need to navigate.

Special Orders and Product-Specific Terms

Special orders can follow separate terms and conditions presented at the time of purchase. Product warranties can also vary by manufacturer and item.

For that reason, don’t assume that every product has the same return, exchange, warranty, or special-order rules. Read the terms attached to the specific purchase before paying.

Is Furniture Row Right for Online or In-Store Shopping?

The answer depends on what you need from the buying process.

An in-store visit can be useful when you want to sit on a sofa, inspect finishes, compare materials in person, or discuss options with a sales associate. Online shopping can be more convenient when you already know the product you want or are comparing dimensions, colors, and current availability from home.

A hybrid approach can also make sense: research online first, visit a nearby showroom when you need to test a product, then compare the available fulfillment and financing choices before ordering.

The most important point is to avoid treating a furniture purchase like a simple commodity purchase. Delivery, room dimensions, assembly, availability, financing terms, and return conditions can affect the real value of the order.

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What to Check Before Buying

Before placing an order, use this checklist:

1. Confirm that the product dimensions fit your room.
2. Measure doors, hallways, stairways, and elevators.
3. Check the material, finish, color, and configuration.
4. Confirm whether the item is in stock or has an estimated arrival time.
5. Review delivery or pickup costs and responsibilities.
6. Read the current return and exchange terms.
7. Check whether the item is a special order.
8. Compare the full financing terms if you plan to use credit.
9. Verify the exact promotion dates and exclusions.
10. Save your order confirmation and purchase documents.

This short process can prevent many of the problems that become difficult to solve after delivery.

Frequently Asked Questions